“From who?”
“Loretta Reed.”
“My mother.”
“Yes.”
“She is not on the loan.”
“No.”
“What did she request?”
Ms. Calloway turned the monitor slightly, not enough for me to read private lines, but enough to show this was not a misunderstanding. “She submitted a written request asking that statements be mailed to a PO box and that Caleb Reed be added as an authorized continue reading …