Customer Forced Me To Clean His Spilled Coffee Until He Was On His Knees Apologizing

I make my recommendations. Nobody at the chamber asked me to handle it this particular way.”

“And you decided the best way to learn how a business handles pressure,” Marla said, “was to become the pressure yourself?”

“The chamber vote is Thursday,” he said, a little defensively now. “I sponsor the business grant, though I don’t decide the outcome alone.continue reading …